Privacy policy

Last updated: 1 November 2026.

Data controller

Albert Montasell, NRT 384183L, Calle Terra Vella, 19, AD500 Andorra la Vella, Principality of Andorra. Email: contact@andorraway.com.

What data we process

  • Data you give us through forms, email or chat: name, email address, country of residence, type of enquiry and the content of your message.
  • Any information about your assets, income or family situation that you choose to share. Please send us only what is necessary.
  • Technical and browsing data, as described in the cookie policy.

Purposes and legal bases

  • Answering your enquiry and preparing or managing the service you request: pre-contractual steps and performance of a contract.
  • Sending commercial information, if you ask for it: your consent, which you can withdraw at any time.
  • Keeping the website secure and preventing abuse: legitimate interest.
  • Meeting legal duties: applicable legal obligation.

Our legitimate interest is protecting the website and its users, and you can object to this processing. Providing your data is not a legal obligation, but without it we cannot answer your request or provide the service. We do not make automated decisions with legal effects on you: the calculators on this website only give guidance.

Who receives your data

  • Professionals and firms involved in your case, such as economists, lawyers, administrative agents, notaries or banks, where needed to handle your request.
  • Providers of web hosting, email, chat and spam protection, who act on our instructions.
  • Authorities, where required by law.

We do not sell your personal data.

Artificial intelligence chat

The chat on this website is an artificial intelligence assistant, not a person, and it only loads if you open it. Your messages are sent to our server and to our artificial intelligence provider to generate the reply. Please avoid sharing sensitive data.

International transfers

Some providers may process data outside Andorra and the European Economic Area, for example in the United States. In those cases we rely on a European Commission adequacy decision or standard contractual clauses, and you can ask us for a copy of these safeguards. Andorra has a European Commission adequacy decision (Decision 2010/625/EU).

How long we keep data

We keep enquiries that do not lead to a service for up to 24 months. Data on contracted services is kept for the duration of the relationship and for the applicable legal periods.

Your rights

You can request access, rectification, erasure, restriction, objection and portability, and withdraw your consent, by writing to contact@andorraway.com. We will reply within one month.

You can also complain to the Andorran Data Protection Agency or, if you live in the European Economic Area, to your local supervisory authority.

Applicable rules

This processing is governed by Andorran Law 29/2021 on personal data protection and, where applicable, Regulation (EU) 2016/679.